Where our passion for pet relocation comes straight from the heart! We have an incredible story to share with you, so grab a cup of tea, get cozy, and let’s dive in – it’s a tale of love, rescued kitties, dedication, and a whole lot of heartwarming moments.
Our story began with simple acts of compassion – over the years we found ourselves surrounded by the most needy kitties who filled our hearts with determination to save their lives by rescuing them.
With abundant love, care, and nourishing food, we nursed these precious little creatures back to health. Once they were thriving and ready to find forever homes, we joyfully connected them to loving families. But here is the twist – in the midst of the challenging times of Covid-19, their owners were faced with a heart wrenching dilemma of skyrocketing prices and limited options for relocating their pets in an urgent scenario of being redundant. Can you imagine the distress and despair?
Witnessing the heartbreaking separation of cherished pets from their families, we couldn’t remain passive any longer. It was time for us to step up and make a difference.
Thus, the concept of AeroPets was born – driven by a heartfelt mission to streamline and enhance the process of pet travel, making it convenient for everyone involved.
We set out on a mission to be the enchanting bridge that connects furries to their loving homes, regardless the distance. We understand the unbreakable bond between pets and their humans, and we’re here to ensure this precious connection remains unshaken. Specialising in turning dreams into reality – our earnest goal is to bring your furry loved ones home, safe and sound, in the most extraordinary way possible.
Our top priority is the safety and well-being of your beloved pets. We adhere to strict IATA guidelines and industry standards to ensure their comfort, security, and health throughout their journey.
We understand that every pet and customer is unique. That’s why we work closely with you to design travel arrangements that meet your specific needs and preferences. From special requests to dietary requirements, we strive to make the journey as easy as possible.
We carefully select the best and most direct routes for your pets whenever possible. This minimizes travel time and reduces stress, ensuring a smoother and more efficient journey for your beloved companions.
Clear and timely communication is our priority. We provide you with easy-to-understand instructions, timelines, and documentation requirements. We believe in keeping you informed and confident throughout the entire process, and any updates or changes that may impact you.
We strive to deliver an exceptional care from start to finish. Our friendly and knowledgeable team is here to assist you every step of the way, ensuring your satisfaction and peace of mind.
We recognize that occasionally, issues may arise due to situational factors or human error. In such instances, we are dedicated to swiftly and effectively resolving them. Our committed customer support team is available to actively listen, understand, and collaborate with you to find a satisfactory resolution.
Your feedback is invaluable to us, and we actively encourage it. We use your input to identify areas for improvement, implement changes, and ensure that we consistently deliver the best possible service.
If you're ready to embark on a pet travel adventure that will leave you in awe, we are right here for you! Give us a call, send us an email, or even send a carrier pigeon if you are feeling adventurous!! We can’t wait to assist you in Bringing Furries Home.. Ready. Pet. Go!
If you're ready to embark on a pet travel adventure that will leave you in awe, we are right here for you! Give us a call, send us an email, or even send a carrier pigeon if you are feeling adventurous!! We can’t wait to assist you in Bringing Furries Home.. Ready. Pet. Go!